Refund policy
With love and care, I create artworks that are meant to find a place not only in your home but also in your heart. If your artwork doesn't fully meet your expectations, you have a 30-day return period from the date of delivery to return it in its original condition and packaging.
Simply contact me at info@studiokarinbakker.com to request a return. Return shipping costs are the responsibility of the customer. Once the artwork has been received in its original condition, I will issue a full refund of the purchase price, excluding the original shipping costs.
If you have any questions or concerns, please don't hesitate to get in touch. I'm always happy to help and find the best solution together.
Damages and Issues
Please inspect your order upon arrival. If your artwork arrives damaged, is defective, or if you have received the wrong item, contact me as soon as possible. I will assess the situation and work with you to find a suitable solution.
Non-Returnable Items
Certain items cannot be returned, including custom-made, personalised, or specially commissioned artworks.
If you are unsure whether your purchase is eligible for return, please feel free to contact me before placing your order.
Sale items and gift cards are also non-returnable.
Exchanges
If you would like a different artwork, the quickest option is to return your current purchase first. Once your return has been received and approved, you are welcome to place a new order for your preferred artwork.
Refunds
Once I have received and inspected your returned artwork, I will notify you whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method. Please note that it may take a few business days for your bank or credit card provider to process the refund and for it to appear in your account.